We want you to be 100% satisfied with your Citizens of Heaven purchase. Items in new condition (unworn/unwashed) can be exchanged within 14 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please email us at firstname.lastname@example.org and we’ll make things right.
To return or exchange an item please follow the steps below:
Citizens of Heaven16135 Kelby CvCharlotte, NC 28278
Include a note with your intention (return or exchange noting the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
For additional questions email email@example.com and please be sure to include your order # in the email.
Standard shipping with USPS priority mail generally takes 2-4 days to deliver once the product is shipped.
Pre-orders can take up to 3 weeks to be completed and shipped unless otherwise stated.
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