If for any reason you are not happy with your purchase it can be returned back to us for an exchange only. Exchanges must equate to the value of your order or you can opt for a gift card for future use. Please allow 1 week from the time you mail your order for your exchange to be processed. We will notify you via email once your exchange has been processed. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. A mandatory $3.00 handling fee will be added to all orders under $200 to cover signature confirmation at delivery.
*Merchandise must be exchanged within 14 calendar days of receipt.
*Merchandise must be Unworn, Unused, Unwashed in Original Garment Bag with tags attached
*Sale items are final sale. No exchanges, no refunds.
*Shipping fees, duties, taxes, customs fees are non-refundable on refused/return packages.
* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund.
*Refunds are only issued if there is a defect or shipment error on behalf of Citizens of Heaven.
Orders may be returned using any shipping method of your choice at your expense; We suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages.
Orders must be returned within 14 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; We suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or order number. Shipping and duties, taxes, customs fees are non-refundable.